Options to Suit Your Needs
Offering One-off Repair and Ongoing Maintenance
One-off Repair
Xerox Printer Repairs
Teffont is part of one of the UK’s largest independent printer repair companies. We have printer engineer coverage throughout the UK and parts of Scotland. Our printer call-out charges are set and include all labour. If we need to supply spare parts, we offer a reduced rate on the labour to fit them (on all quotes accepted within 7 days). This is regardless of the time required to install the parts. So, you’ll always know exactly how much you’ll need to pay.
How much will my printer repair cost?
All our Xerox printer repairs call out charges are set. Tell us your Xerox printer model and postcode to find out your guaranteed price.
How quickly will my printer be repaired?
Usually very quickly. We fix around 85% of our Xerox printer repairs first time, without the need for any parts.
What if parts are needed?
If you require any Xerox printer parts we will always give you a quote for the parts and any labour upfront, helping you to decide the best option for you.
Is my printer engineer local?
Quite possibly. We have experienced Xerox printer engineers within one hour’s travel of most places throughout England, Wales and Scotland.
Could it be more cost effective to replace my Xerox printer than repair it?
Yes it could be, which is why we provide a fixed price Xerox printer repair service. We want you to make an informed decision, where you can take into account the value of the toners in your existing machine and our repair compared with the purchase and installation of a new machine.
Are your repairs guaranteed?
Yes, we guarantee all our Xerox printer repairs for 30 days. In the unlikely event that the same fault should reoccur within this time we will provide you with a free of charge call-out.
Ongoing Maintenance
Xerox Printer Maintenance Contract
Our affordable Xerox printer maintenance contracts offer UK Xerox printer support for businesses of all sizes and home users. If your Xerox printer is in good working condition, you can sign up for a Xerox printer maintenance contract with us. This comprehensive service agreement includes unlimited call-outs with all non-consumable parts and labour covered.
Can I take out a maintenance contract if my printer isn’t working?
No, you would need to pay for your printer to be repaired first. However, once it is repaired we’ll happily credit your account with 50% of the original repair call-out cost after you take out our Xerox maintenance agreement.
Why is a printer inspection required sometimes?
Ensuring that we maintain any Xerox printers to our minimum standards helps to keep our maintenance costs down for everyone. We will inspect your printer and explain any parts that need to be renewed before we can provide our Xerox printer service agreement.
Do I have truly unlimited call-outs?
Yes you do. We’re confident that our Xerox printer service standards mean your printer will run smoothly between visits, but if it does have a problem we’re always here to help.
All non-consumable parts are included, what does this mean?
Your printer has parts that normally need replacing during its use, such as: toners, maintenance kits and fusing units – these are all consumable parts. Non-consumable parts covers virtually everything else, such as: power supplies, circuit boards and electrical parts. We will provide your printer with all non-consumable parts, completely free of charge.
What happens if I replace my printer?
If you replace your Xerox printer with a similar model from us then we’ll transfer and extend the standard warranty with your remaining Xerox maintenance contract balance.