Service is our Business
With almost 5 decades of MPS service experience, delivering industry-leading nationwide support, Teffont channel services are your trusted partner for service and solutions support.
We are one of the UK’s largest Printer and MFD repair specialists. Established in 1978 Teffont began as a computer supply and service company.
For almost half a century Teffont has been at the forefront of office equipment service and solutions support.
Our journey has equipped us with unparalleled expertise in printer and MFD repairs. This wealth of experience translates into a superior service for our clients across the UK.
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Your Trusted Trade Partner for MPS Services
Teffont channel services specialise in supporting MPS resellers, dealers and service providers across the UK. We can act as an enhanced part of your Service team, dealing with any overflow in your service workload, or covering all aspects of service by becoming your entire service department.
We deliver technical expertise, service flexibility, and operational support – helping you provide exceptional service to your clients with complete confidence.
Nationwide Technical Support Under Your Brand
Flexible, white-labelled service that grows with you.
Our experienced, ethical network of service and solutions engineers provide full UK coverage, ensuring that your customers receive responsive and professional service no matter where they are. Whether you need occasional regional support or a fully outsourced solution, we act as an extension of your business.
We work in partnership with manufacturers, resellers, and dealers across the UK, offering a flexible, reliable, and fully outsourced approach to technical servicing, consultancy, and back-office support.
We’re experienced service partners of industry leading manufacturers including Konica Minolta, Ricoh, Canon, Xerox, Lexmark, Brother and HP as well as all other print manufacturers. Our nationwide network of engineers, combined with an experienced service based back office, allows us to deliver efficient, and brand-aligned support on your behalf — from installation through to responsive emergency service calls and solutions support.
Our goal is to become the main external service provider for the UK’s MPS channel. We operate with integrity, and deliver reliability and experience across the board.
Our Services
- White-labelled field service support
- Consultancy and solutions support
- Service performance improvement
- Back-office support
- PDI, installation, and device networking
- Parts and consumables support
Whether you need additional, ad hoc service call support or a full-service partnership, we’re here to support you with confidence and a wealth of experience.
Coverage
UK-Wide and Local-Level Service support.
Nationwide coverage across England, Scotland, Wales, and Northern Ireland. With a trusted network of experienced field service engineers located throughout the UK delivering consistent and responsive service support.
Whether your client is based in a major city or a more remote part of the country, we are here to help.
Outsourced Technical Support
Our nationwide network of experienced field engineers can be deployed under your brand, delivering on-site support that meets your standards and your SLAs.
From full operational outsourcing to – occasional holiday cover. From a service callout to full PDI and device installation. You can call on us whatever the requirement.
Back Office Support
We can also manage time-consuming service admin tasks for you — helping you stay focused on growth while we take care of the details.
- Helpdesk and service call handling
- Reporting and communication on your behalf
- Parts sourcing and information across all manufacturers
In Short
Service isn’t an after thought — it’s the heart of your business. Our aim is to support MPS resellers and Service providers with expert support, white-labelled service, and operational back-office support.
Whether you’re a growing an existing business, struggling to deal with the workload or an established provider aiming to streamline internal operations and scale things back, we’re here to support you.
Our services are designed to integrate seamlessly with your existing setup and deliver class leading service support.