One-off Repair
Brother Printer Repairs
As part of a nationwide independent printer repair network, Teffont delivers professional printer support throughout the UK, including many areas of Scotland. We believe in straightforward pricing, which is why our call-out charges are fixed and cover all labour. Should your printer require replacement parts, customers who approve their quotation within seven days benefit from reduced fitting costs. With no unexpected labour charges, you can budget with confidence knowing the price upfront.
How much will my printer repair cost?
Our Brother printer repair call-out fees are fixed, with no hidden charges. Simply provide your Brother printer model and postcode, and we’ll give you a guaranteed repair price upfront.
How quickly will my printer be repaired?
In most cases, very quickly. Around 85% of Brother printer faults are resolved during our first visit, without the need to order replacement parts.
What if parts are needed?
If your Brother printer requires replacement parts, we’ll provide a clear quotation for both the parts and any associated labour before any work is carried out, allowing you to make an informed decision.
Is my printer engineer local?
Very likely. Our experienced Brother printer engineers are based throughout England, Wales, and Scotland, enabling us to reach most locations within approximately one hour.
Could it be more cost effective to replace my Xerox printer than repair it?
It may be, which is why we offer a fixed-price Brother printer repair service. Our transparent pricing allows you to compare the cost of repairing your existing printer against replacing it, while also considering the value of any remaining toner cartridges and consumables.
Are your repairs guaranteed?
Yes. All Brother printer repairs are covered by a 30-day guarantee. If the same fault reappears during this period, we will return and investigate the issue at no additional call-out charge.
Ongoing Maintenance
Brother Printer Maintenance Contract
Our affordable Brother printer maintenance contracts provide UK-wide support for both businesses and home users. If your printer is in good working order, you can enrol in one of our maintenance agreements, which includes unlimited call-outs along with full coverage for non-consumable parts and labour.
Can I take out a maintenance contract if my printer isn’t working?
You would need to cover the cost of the initial repair. However, once the repair is completed, we will credit your account with 50% of the original call-out fee when you sign up for one of our Brother printer maintenance agreements.
Why is a printer inspection required sometimes?
To help keep maintenance costs manageable for all customers, we ensure that any Brother printers meet our minimum service standards. We will assess your printer and advise you of any components that require replacement before offering a Brother printer service agreement.
Do I have truly unlimited call-outs?
Yes. We are confident that our Brother printer service standards will keep your device running reliably between visits, but should any issues arise, our team is always on hand to assist.
All non-consumable parts are included, what does this mean?
Printers contain components that typically require replacement over time, such as toner cartridges, maintenance kits, and fuser units—these are classed as consumables. Non-consumable parts include most other components, such as power supplies, circuit boards, and electrical assemblies. We supply all non-consumable parts at no additional cost.
What happens if I replace my printer?
If you replace your Brother printer with a similar model from us, we will transfer and extend the standard warranty in line with any remaining balance on your Brother maintenance contract.